Consumer problems, wonderfully resolved.
One page per story: what went wrong, what was asked, and how the company made it right.
- 1
Something went wrong
A product or service that was paid for and did not work as promised. Dated, with the receipt.
- 2
The company was asked
The exact request, the date it was sent, and every reply, quoted in full and in order.
- 3
It was made right
The resolution, dated, in the company's own words where possible. That is the headline of every story.
Published stories
Stories
No stories published yet. A story is written the day a problem starts and published the day it is resolved. First stories arrive as they resolve; companies are notified before publication.
Named and creditedCompanies that fix things get to be seen fixing them.
The last word is theirsEvery company's reply to a story is published in full, verbatim.
Facts, datedEvery event has a date and every amount has a receipt. The rules.